The Kimp Blog

You sign up, you try us out for 7 days, and you cancel if you decide it’s not the right fit. You are not billed during the trial period. You get billed only after day 7 and you don’t have to sign any contracts to continue with Kimp. Our service is delivered month-to-month for a flat monthly rate.

So why do we collect payment details when you sign up? To ensure we are only onboarding clients who are seriously considering our service.

Below are guidelines for the trial as well as some tips to help you determine if Kimp is right for you:

• During your trial you can make 3 requests to test our service, workflow and design quality
• Please note 1 request = 1 design
• The following requests are not fulfilled during trials: Resizing of banners (web or social media) Logo designs, Landing Page designs, Presentation designs and Ebook designs

We do not fulfill logo requests during trials as they involve vague or unclear briefs since brand guidelines aren’t yet available. Logos often require many revisions as clients consider different options for how they want their branding to look. This again means that the trial often doesn’t allow enough time for a client’s branding process.

In addition, over time we’ve found that many clients who request a logo during the trial period are often just looking to get some branding completed, on a complimentary basis, and don’t actually have recurring design needs. This is why we’ve implemented the policy regarding logos during the trial period.

We do not fulfill landing page, presentation and ebook requests because they involve complex or lengthy briefs, and don’t allow you to assess Kimp based on completed outputs.

• The following requests are limited during trials: illustrations. During your trial you may request one custom illustration. Please note during the trial period your custom illustration will be sent to you with a watermark. If you decide to subscribe to the service you will receive the source files for the illustration without the watermarks in place.
• We recommend making your 3 requests all at once so that we can ask for clarification and then work through them, and any revisions you’ll require, as quickly as possible. This way you’ll get a good sense of what working with your Kimp Team is like. And you’ll be able to make a confident decision within your 7 day trial about whether you’d like a full subscription.