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Unlimited Graphic & Video Design. Flat Monthly Fees. Go Bananas.

Make unlimited graphic design or video design requests (or both!) and get unlimited revisions. Save time and money with a dedicated design team.

Sign up in 2 minutes. Cancel any time. Absolutely no contracts.

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Your Dedicated Design Service

Each team includes 1 Project Manager and 3 Designers, who specialize in different areas, so they can fulfill any request. As they work with you, they’ll become pros with your brand(s).

Value Added Services

Our experienced designers produce high-quality designs, with speedy turnarounds, for one flat monthly rate. We give you unlimited revisions and the source files for every design you request.

Brands That Trust Our Designers

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Pricing

One flat monthly fee. No contracts, no hidden fees, no stress of finding a great designer.

Graphics

Graphic designs for day-to-day marketing needs and big campaigns.

$389/mo $194.50 First Month
Learn More
Video

Video designs and motion graphics
to ramp up your content marketing.

$589/mo $294.50 First Month
Learn More
Graphics + Video

Get everything from Kimp Graphics + Kimp Video for a discounted flat monthly fee.

$889/mo $444.50 First Month
Learn More

Kimp Perks

It's time to stop chasing after designers that are unreliable and expensive. Get your very own design team for a fraction of the cost.

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Unlimited Design

Get unlimited requests and unlimited revisions. We work through them, in the order you need them!

Fast-Turnarounds_2x-1

Fast Turnarounds

Assign your design requests quickly and easily. Receive designs for feedback promptly.

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No Hidden Costs

No contracts, no hourly billing, and no additional fees for source files. Just a flat monthly rate.

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Get Human Support

Your dedicated Kimp Team and our Customer Experience Team can support you with anything you need.

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Team Collaboration

Invite team members and clients to help you make and manage designs with Kimp, at no extra cost.

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Own Every Design

You own 100% of your designs. We provide source files. Edit them however you would like to.

How It Works

Spend Less Time On Your Marketing And Scale Your Business Faster

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Submit Design Requests

Tell us exactly what you need to have designed.

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Give Feedback, Get Revisions

Let us know about the revisions you need.

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Approve And Download

Approve the design to receive your source files.

What Our Clients Have To Say

Get it all with Kimp. They do.

Social Media Revenue

Jacob Lopez
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I have been using Kimp for a few months now and I am very happy with the service! They are quick about changes and adapting to your needs and wants which turns it into a easily flowing process. Highly recommend.

Industry Currency

Andrew Mackenzie
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My initial thought about unlimited graphic design with one low fee has been quashed. The design produced for my various brands and clients have been second to none. The service is brilliant and the response to requests is quite speedy.

Big Fish Local

Seth Evans
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I have been very pleased with the quality of work we've received from Kimp. I would definitely recommend their services for anyone with ongoing design needs.

Nasyana Business Services

Liana Foai
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These guys are absolutely amazing!! I highly recommend them. Its so great to work with competent people who are incredibly good and super fast at what they do.

Create Unlimited Graphic
Or Video Design

We can help you with almost everything you might need in the graphic and video design departments.

What We Do

Adding Thumbnails

Animating Static Designs

Basic & Advanced GIFs

Cinemagraphs

Combining/Editing Raw Footage

Company Culture Videos

Demo Videos

Educational Videos

FAQ Videos

Logo Animations

Product Highlight Videos

Simple Character Animation

Simple Explainer Videos

Social Media Videos

Testimonial Videos

Text Overlays

And More!

If you need a design type not included on this list, just click here to connect with us on the live chat to find out if we can work on it for you!
View All Video Samples

What We Do

Amazon Graphics

Advanced Infographics

Background Removal

Billboards

Blog Images

Book Covers

Book Layouts

Booklets

Brochures

Business Cards

Business Reports

Characters & Mascots

Company Profiles

Corporate Folders

Custom Illustrations

Display Ads

Ebook Covers

Ebook Layouts

Ecommerce Graphics

EDM (Email Direct Mail)

Email Signatures

Event Invitations

Flyers & Posters

GIFs

Icons

Landing Pages

Logos

Magazine & Newspaper Ads

Newsletters

Packaging & Labels

Podcast Covers

Point Of Sale Materials

PowerPoint Templates

Presentation Decks

Print Ads

Product Mock-ups

Promotional Materials

Restaurant Menus

Signage

Simple Infographic

Social Media Posts & Ads

Stationery Sets

T-shirt Design

Tradeshow Banners

Vehicle Wraps

Web Ads

And just about anything that can be designed in PS, AI, or INDD.

If you need a design type not included on this list, just click here to connect with us on the live chat to find out if we can work on it for you!
View All Graphics Samples

We Offer An Unlimited Design Service For Businesses Of Every Size

Whether you’re an entrepreneur, or an established business, we’ll help you save time and money.

We make graphic and video design limitless in possibilities and keep it budget-friendly too.

Every business deserves to have access to hassle-free graphic design and video design services. We happen to think they should be unlimited too.

Good experience. The more effort you put into the specification the faster the turnaround. Quite fast turnaround

Liam Mescall Meiscil Diabetic

I’ve been working with Kimp for just a few days and I can already say the processes and response times are outstanding. If you need a outsourcing for your media agency this is the way to go!

Frank Anthony Social Vizion Media

What a great group of professionals. Great design expertise and have delivered top-notch design across various projects. In addition to the expertise, they are truly committed to delivering a great communication and experience. Always available for questions or feedback and delivers most projects in less than 24-hours. It’s a pleasure to work with this team and I’m really happy to have found them.

Rodrigo Campos Splurge Media

These guys are absolutely amazing!!
I highly recommend them. Its so great to work with competent people who are incredibly good and super fast at what they do.

Liana Foai Nasyana Business Services

It has been a pleasure working with KIMP’s designer – Sansa. Absolutely professional in every aspect and never fails to exceed our expectations.

Caroline Tay TFP marketing

Excellent service. Designs done quickly, great communication through the process and top quality designs. They are always open to revisions and changes and make these quickly. Much simpler than working with a handful of designers

Ben Turnbull 1 hour agency beta

I need a partner that I can work with, that I can delegate tasks to and can be trusted to get them done on time. And for that Kimp delivers. Benjamin Yarbrough
BDYC

Case Study

Kimp helps businesses around the world design better, and scale faster. Find out how we support entrepreneurs, SMBs, agencies, and not-for-profit organizations like yours.

How RZone Fitness Has Increased Brand Awareness With Enticing Designs

“What stands out is their design and the speed that they could return the design. They responded to feedback and made edits quickly, typically within a few hours. Additionally, their costs offer a lot of value for your money.”

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Glenn Greer,

Co-Owner RZone Fitness

View Case Study
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Kimp Is Highly Recommended By Companies Like Yours

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Book A Call With Us

Ready to learn more about how Kimp can help you save time, and money on your designs? Book a 1:1 call with a Kimp Team member today! You'll be designing better and scaling faster, in no time.

Book a Call

World-Class Support Team

Our dedicated account team is ready to help. Book a call, send an email or connect on the live chat here!

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FAQs

Have questions about how we work and what you get? We’ve got all the answers you need.

What does “unlimited graphic design” mean?

Kimp’s unlimited graphic design service includes unlimited requests and unlimited revisions. This means that you can make as many requests as you’d like, and we’ll work through them as quickly as possible. Once you submit your requests, your dedicated Project Manager will review them, to ensure we have all the details required. Then they’ll assign them to your design team.

 

By default, your requests will be completed in the order you submit them. But if you ever need to change the order, or prioritize a certain task, or tasks, you can do so by letting our Project Manager know.

 

We work on your requests on a first-come, first-served basis. They are entered into your design team’s queue in the order that they are received. Your team then works on delivering them.

 

On average you’ll receive designs or revisions in 24 hours with the Kimp Graphics subscription (this applies to designs like social media posts, web banners, and single-sided print designs). And on average you’ll receive 1 30-60 second video, every 2-4 business days, with the Kimp Video subscription. If you’ve got a more complex task, let us know and we’ll provide an estimate on how long it’ll take.

 

If you have the Kimp Graphics+Video subscription your turnarounds will be exactly the same. This means that graphics have their own specific turnaround times and videos have their own, so they don’t overlap (e.g. if you have fewer graphic design requests one week, your video requests would still be completed at the same rate as usual, as it’s still the same team completing them. Or vice versa.)

 

As we work together, and get to know your brand(s) and vision better, the review and revision process will get faster and faster. So you’ll be able to get an increasing number of design projects completed, and only ever pay our flat monthly fee.

Who is Kimp for?

We design for:

  • Service Centres
  • Spas & Salons
  • Printing Companies
  • Churches
  • Not-For-Profits
  • Charities
  • E-Commerce and Retail Shops
  • Affiliate Marketers
  • Restaurants
  • Law Firms
  • Educational Institutions
  • Real Estate Agents
  • Mortgage Agents
  • Insurance Agents
  • Marketing Agencies
  • Social Media Managers
  • Business Development Managers
  • Amazon & Other Ecommerce Merchants

 

Kimp is for startups, SMEs, marketers, creative agencies, freelancers, entrepreneurs – just about anyone who needs cost-effective, high quality graphic design services, on an ongoing basis.

With Kimp, you’ll feel like you have an in-house designer – without the hefty price tag.

Which Kimp Subscription is right for my business?

Kimp offers 1 graphic design subscriptions, 1 video design subscription, and 1 subscription that combines both! Here’s how they differ:

 

Kimp Graphics is our most popular subscription, and for good reason! It gives you a wide range of print and digital designs – essentially everything that you’ll need for your day-to-day marketing needs, for our lowest flat monthly fee. It ALSO includes Custom Illustrations, Landing Pages, and Animated GIFS for the bigger campaigns, or unique projects that you need to tackle.

 

Kimp Video is our video design and motion graphics subscription. With Kimp Video you can get help enhancing your existing video footage or images, or we’ll design and animate from scratch for you! We provide this range of design and animation services as part of Kimp Video because we know that your video content needs will be dynamic, depending on whether you’re creating something for your website, an email campaign, social media, or something in between. And we’re prepared to deliver a wide range of videos to help you with that.

 

Kimp Graphics+Video includes all the features of Kimp Graphics and all the features of Kimp Video, for a discounted flat monthly fee.

 

And, with every Kimp subscription, you can invite as many additional team members as you’d like to help you make and manage design requests at no extra cost! Just choose the subscription(s) you’d like during the checkout process.

 

If you need some more help deciding between these options, or you’d like help adding an additional graphic design or video subscription, let us know how we can help on the live chat!

 

How does the Graphics + Video Subscription work?

We work on your requests on a first-come, first-served basis. They are entered into your design team’s queue in the order that they are received. Your team then works on delivering them.

 

On average you’ll receive graphic designs or revisions in 24 hours (this applies to designs like social media posts, web banners, and single-sided print designs). And on average you’ll receive 1 30-60 second video, every 2-4 business days. If you’ve got a more complex task, let us know and we’ll provide an estimate on how long it’ll take.

 

As there is a unique workflow for graphic designs, and specific turnaround times, and a unique workflow, and specific turnarounds for videos, they will not delay or impact one another.

 

If you need faster outputs you can add on subscriptions as you need them, and cancel them as you don’t. To learn more about adding additional subscriptions, reach out to us on the live chat at www.kimp.io, 7 days a week! Or to add an additional subscription, log in to your account at www.kimp.io.

Do you have different tiers of service?

At Kimp we aim to keep things simple. That’s why we have one graphic design subscription – Kimp Graphics – and one video design subscription – Kimp Video. And one subscription which combines both – Kimp Graphics+Video.

 

Whichever subscription you choose, start with a free trial and invite as many team members as you’d like to help you make design requests. You won’t pay any extra premiums for custom illustrations, landing pages, or GIFs with a Kimp Graphics subscription. And no extra fees for custom design and animation with a Kimp Video subscription.

 

You get it all with your flat monthly fee.

How much is the service?

$389 per month, for Kimp Graphics; $589 per month for Kimp Video; $889 per month for Kimp Graphics+Video. No set-up fee, no minimum terms, no cancellation penalties. Absolutely no contracts.

Can I get a discount if I get multiple subscriptions?

Absolutely. We offer a 10% discount when you add 2 more subscriptions to your account. Just keep in mind that this offer cannot be combined with any other promotional offers.

 

When you’re ready to add your additional subscriptions and get your discounts applied, please click here to connect with a Kimp Team Member on the live chat.

What’s included with my monthly subscription fee?

With each Kimp subscription, you get features that will help you make and manage your design requests with ease.

 

Kimp Graphics is our power-packed graphic design subscription. Unlike other companies that provide multiple tiers of service and a very limited standard subscription, Kimp offers one graphic design subscription. And it includes ALL the designs you need, without having to pay extra premiums. From print and digital designs for your day to day marketing, to custom illustrations (including detailed brand mascots!), landing page designs AND GIFS for unique campaigns. We know that your design needs can evolve and vary and so we’ve created one subscription that’s versatile enough to handle everything you need.

 

Kimp Video is our video design and motion graphics subscription. With Kimp Video you can get help enhancing your existing video footage or images, or we’ll design and animate from scratch for you! We provide this range of design and animation services as part of Kimp Video because we know that your video content needs will be dynamic, depending on whether you’re creating something for your website, an email campaign, social media, or something in between. And we’re prepared to deliver a wide range of videos to help you with that.

 

Kimp Graphics+Video includes all the features of Kimp Graphics and all the features of Kimp Video, for a discounted flat monthly fee.

 

And, with every Kimp subscription, you can invite as many additional team members as you’d like to help you make and manage design requests at no extra cost!

Who works on my requests?

Your dedicated design team does! Your team is made up of 1 Project Manager and 3 designers who specialize in different types of design.

Based on what you need, your Project Manager will assign your request to the designer best suited to complete it. Once that request is completed, we then move on to your next request.

We fulfill your requests two at a time, on a first-requested, first-fulfilled basis. This way you get what you need first, the fastest. If the priority of your requests ever shifts, after you’ve made a request, you can just let your project manager know. They will hit pause on your active requests if possible, and fulfill the task(s) that have become more time-sensitive.

What are Kimp’s business hours?

Depending on the region you’re located in you’ll be assigned to a team that will be online during the business hours listed below, between Monday to Friday. If your country isn’t listed below, no worries! You’ll be assigned to a team which offers the best coverage for you.

Australia:
12:30pm to 8:30pm ACT

Canada:
1:30am to 9:30am EST
4:30am to 12:30pm EST

12:30am to 8:30am CST
3:30am to 11:30am CST

10:30pm to 6:30am PST
1:30am to 9:30am PST

India:
10:00am to 6:00pm IST

Malaysia:
10:30am to 6:30pm MYT

New Zealand:
2:30pm to 10:30pm NZST

Singapore:
10:30am to 6:30pm SGT

U.K.:
7:30am to 3:30pm GMT

U.S.A.:
1:30am to 9:30am EST
4:30am to 12:30pm EST

12:30am to 8:30am CST
3:30am to 11:30am CST

10:30pm to 6:30am PST
1:30am to 9:30am PST

South Africa:
8:30am to 4:30pm SAST


While these are the hours your design team and Project Manager will offer coverage, between Monday to Friday, you can reach out to the Customer Experience via live chat at https://www.kimp.io/ or by email at info@kimp.io, 7 days a week

How does the trial work?

You sign up, you try us out for 7 days, and you cancel if you decide it’s not the right fit. You are not billed during the trial period. You get billed only after day 7 and you don’t have to sign any contracts to continue with Kimp. Our service is delivered month-to-month for a flat monthly rate.

 

So why do we collect payment details when you sign up? To ensure we are only onboarding clients who are seriously considering our service.

 

Below are guidelines for the Kimp Video and Kimp Graphics Trials, as well as some tips to help you determine if Kimp is right for you.

 

If you sign up for the Graphics+Video subscription, you will be able to make 1 video request and 3 design requests as per the guidelines below:

 

Kimp Video Trial Overview:

 

During your trial you can make 1 request.

 

  • 1 request = 1 video, up to 15 seconds in length + unlimited revisions within the 7 day trial period.
  • During your trial, you will only receive concepts with a watermark on them.

 

Kimp Graphics Trial Overview

 

During your trial you can make 3 requests.

 

  • 1 request = 1 design (i.e. a single print or digital creative, or up to 2-3 pages of a multi-page design, depending on the amount of content).
  • During your trial, you will only receive designs with a watermark on them.

 

The following requests are not fulfilled during Kimp Graphics trials:

 

  • Resizing of trial designs
  • Logo designs
  • Brand Mascot or Brand Character designs
  • Landing Page designs
  • Need some ideas for your trial design requests? Check out our FAQs!

 

The following requests are limited during Kimp Graphics trials:

 

Illustration requests are limited during trials: During your trial, you may request one simple illustration. Complex illustrations are not included during the trial.

 

Multi-page design requests are limited during trials: During your trial, if you wish to request a multi-page design such as an ebook, we will complete 2-3 pages, depending on the amount of content, as one design request.

 

Why we don’t fulfill certain design requests during trials:
 
We do not fulfill landing page, presentation, logo, brand mascot, or brand character requests during trials for the following reasons:

     

  • They often include vague creative briefs as brand guidelines are not available. This in turn doesn’t provide enough direction to complete designs and/or revisions with.
  • They often require input and feedback from several team members or other stakeholders, which delays the design process and prevents us from being able to provide completed outputs to assess Kimp with.
  • We’ve also found that many clients who request logos, mascots and characters during the trial are simply seeking branding work on a complimentary basis, and don’t have recurring design needs.

 

Be sure to make your trial request(s) as soon as possible so that we can ask for clarification and then work on it, and any revisions you’ll require, as quickly as possible. This way you’ll get a good sense of what working with your Kimp Team is like. And you’ll be able to make a confident decision within your 7 day trial about whether you’d like a full subscription.

 

If you’d like to skip the trial and move forward with a full subscription in order to request as many designs as you’d like, including designs not included in the trial, please let us on the live chat at www.kimp.io!

 

Have any questions about the trial terms? Reach out to us on the live chat at www.kimp.io!

What should I do if the link to sign up isn’t working?

If you’re attempting to sign up through the link from one of our ads, you may run into this issue if you have an ad blocker installed. To troubleshoot this issue, please disable your ad blocker temporarily or whitelist the Kimp domain (i.e. www.kimp.io) in your ad blocker to proceed.

If this does not resolve the issue, please reach out to us via our live chat at www.kimp.io, and we’d be happy to help!

What details should my design request include?

Include these details every time for the best results: size, orientation, format (print, digital or video), preferred colours, inspiration designs, and text copy. The more descriptive you can be, the fewer revisions will be required.

How do I submit and manage my requests?

There are two ways you can make requests – through email at request@kimp.io, or through our task management software, Trello. Check out our handy guide on how Kimp users can use Trello below:

 

 

How long do requests take to complete?

We work on your requests on a first-come, first-served basis. They are entered into your design team’s queue in the order that they are received. Your team then works on delivering them.

 

On average you’ll receive designs or revisions in 24 hours with the Kimp Graphics subscription (this applies to designs like social media posts, web banners, and single-sided print designs). And on average you’ll receive 1 30-60 second video, every 2-4 business days, with the Kimp Video subscription. If you’ve got a more complex task, let us know and we’ll provide an estimate on how long it’ll take.

 

If you have the Kimp Graphics + Video subscription your turnarounds will be exactly the same. This means that graphics have their own specific turnaround times and videos have their own, so they don’t overlap (e.g. if you have fewer graphic design requests one week, your video requests would still be completed at the same rate as usual, as it’s still the same team completing them. Or vice versa.)

 

If you need faster outputs you can add on subscriptions as you need them, and cancel them as you don’t. To learn more about adding additional subscriptions, reach out to us on the live chat at www.kimp.io, 7 days a week! Or to add an additional subscription, log in to your account at www.kimp.io.

How do I get revisions done?

Your dedicated design team will take care of your design, from first-draft to final product. And all the revisions you need. Just let them know the details of the revisions required, via email or your Trello board.

I have a really time-sensitive request. What do I do?

If a request is especially time-sensitive, you can indicate this when submitting your request details. We’ll do our best to bump it up in the queue and advise you of the delivery time.

How many requests can I submit at a time?

You can submit an unlimited number of requests. Your dedicated Project Manager will review them, to ensure we have all the details required, and then assign them to your design team. By default, your requests will be completed in the order you submit them. But if you ever need to change the order, or prioritize a certain task, or tasks, you can do so by letting our Project Manager know.

 

We get it. Sometimes priorities shift and deadlines change. So we’re happy to be as flexible as possible to help you meet yours.

How many tasks will my team work on each day?

As part of the Kimp Graphics subscription or the Kimp Video subscription, your Dedicated Design Team will have 2 tasks in progress for you at any given time. With the Graphics + Video subscription, your Dedicated Design Team will have 2 graphic design requests and 2 video requests in progress at any given time.

 

As your team completes tasks you’ll see them shift from being “In Progress” to “In Review” and you’ll see new requests getting started.

How many brands can I submit requests for?

An unlimited number. We’re happy to help you with as many designs as you need.

What kind of designs can Kimp create?

Kimp Graphics:

  • Amazon Graphics
  • Background Removal
  • Billboards
  • Blog Images
  • Book Covers
  • Book Layouts (limited to 2-3 pages during the trial, depending on the amount of content)
  • Booklets (limited to 2-3 pages during the trial, depending on the amount of content)
  • Brand Mascot or Brand Character Designs (not included during the trial)
  • Brochures
  • Business Cards
  • Business Reports (limited to 2-3 pages during the trial, depending on the amount of content)
  • Company Profiles (limited to 2-3 pages during the trial, depending on the amount of content)
  • Corporate Folders
  • Custom Illustrations (limited to one simple illustration during the trial)
  • Display Ads
  • Ebooks (limited to 2-3 pages during the trial, depending on the amount of content)
  • Ecommerce Graphics
  • EDM (Email Direct Mail)
  • Email Signatures
  • Event Invitations
  • Flyers & Posters
  • GIFs
  • Icons
  • Infographics
  • Landing Pages (not included during the trial)
  • Logos (not included during the trial)
  • Magazine & Newspaper Ads
  • Newsletters
  • Packaging & Labels
  • Podcast Covers
  • Point Of Sale Materials
  • Powerpoint Templates (limited to 2-3 slides during the trial, depending on the amount of content)
  • Presentation Decks (limited to 2-3 slides during the trial, depending on the amount of content)
  • Print Ads
  • Product Mockups
  • Promotional Materials
  • Restaurant Menus
  • Signage
  • Social Media Posts & Ads
  • Stationery Sets
  • T-shirt Design
  • Tradeshow Banners
  • Vehicle Wraps
  • Video Thumbnails
  • Web Ads
  • And just about anything that can be designed in PS, AI, or INDD.

 

Kimp Video Designs:

  • Adding Thumbnails
  • Animating Static Designs
  • Basic & Advanced GIFs
  • Cinemagraphs
  • Combining/Editing Raw Footage
  • Company Culture Videos
  • Demo Videos
  • Educational Videos
  • FAQ Videos
  • Logo Animations
  • Product Highlight Videos
  • Simple Character Animation
  • Simple Explainer Videos
  • Social Media Videos
  • Testimonial Videos
  • Text Overlays
  •  

We don’t fulfill the following types of requests:

  • 3D/CAD rendering
  • Advanced Animations
  • Advanced Animated Explainers
  • HTML5 ads
  • Coding & development
  • Copywriting
  • Marketing strategy
  • Shooting Videos Or Images
  • Storyboard
  • Transcribing Videos
  • Whiteboard Videos
  • Web, mobile or app design projects
What kind of designs doesn’t Kimp do?

We’re an experienced team but there are a few limits to what we can deliver.

 

We don’t fulfill the following types of requests:

 

  • 3D/CAD rendering
  • Advanced Animations
  • Advanced Animated Explainers
  • HTML5 ads
  • Coding & development
  • Copywriting
  • Marketing strategy
  • Shooting Videos Or Images
  • Storyboard
  • Transcribing Videos
  • Whiteboard Videos
  • Web, mobile or app design projects
Do you use design templates?

At Kimp, we deliver custom designs, created from scratch, or designs that are a combination of custom design and customized stock elements. The particular format just depends on what will provide the best output for the client’s brief.

 

When using any stock elements, we ensure that they are licensed appropriately so that you may use them as the end-user (i.e. not for resale).

 

In cases where clients require designs for resale, we deliver completely custom designs. So be sure to let your Project Manager know how your designs will be used when making your requests!

Can I resell any of the designs Kimp creates for me?

If you would like to resell any of the designs that your Kimp Team creates for you, please be sure to let your Project Manager know when making your design request. Your team will then create your design from scratch, so that you have full rights to sell your design.

 

For all of your other design requests, where you’ll be the end-user, and you will not be reselling your design, your team will either create the design from scratch and/or use stock elements or photos, as needed to meet the requirements of your brief.

 

Just remember, we double-check every element and stock photo we use, to make sure you’re granted the licenses to use them as the end-user. And we are assuming materials you provide to us are licensed and owned by you. If you do happen to send Kimp unlicensed materials to use, remember we are not held liable for the rights of the final design.

Tell me more about your team. Where are they located?

Kimp’s HQ is in Markham, Ontario, Canada and operates in EST. Our design team members, meanwhile, are full-time Kimp employees, who work remotely in different time zones. Together we ensure that our clients get timely responses to their inquiries, and have their design requests fulfilled as quickly as they need them to be.

 

Kimp does not outsource work, or work with freelancers, as an important part of our service is being able to provide consistently high-quality designs to our clients. We also believe in the importance of building strong teams and creating environments that they can thrive in. Because we love giving our team members the opportunity to go bananas with graphic design too 🙂

My business is rapidly expanding. Can you keep up?

Absolutely. If you require more than one subscription to keep up with all your design needs, you can add additional subscriptions at any time. And you can also cancel them at any time, which means you can scale up, or down quickly.

 

With each additional subscription that you add, you’ll increase the number of outputs you receive, and the speed at which you receive them. For example, one additional subscription will double the designs you get completed each business day.

 

To learn more about adding additional subscriptions, reach out to us on the live chat at www.kimp.io, 7 days a week! Or to add an additional subscription, log in to your account at www.kimp.io.

How hard is it to cancel a subscription?

Not hard at all. We keep things simple at Kimp. No documentation or extensive process. You can cancel at any point in time. Just log in to your Kimp account, and you can cancel with just a few clicks. Need a hand with this? No worries. You can request assistance via the live chat at www.kimp.io. You can also request assistance from your dedicated Project Manager. There is only one thing that we will ask: “What could we have done better?” We ask, because we value your feedback.

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