You sign up, you try us out for 7 days, and you cancel if you decide it’s not the right fit. You are not billed during the trial period. You get billed only after day 7 and you don’t have to sign any contracts to continue with Kimp. Our service is delivered month-to-month for a flat monthly rate.
So why do we collect payment details when you sign up? To ensure we are only onboarding clients who are seriously considering our service.
Below are guidelines for the trial as well as some tips to help you determine if Kimp is right for you:
We do not fulfill logo requests during trials as they involve vague or unclear briefs since brand guidelines aren’t yet available. Logos often require many revisions as clients consider different options for how they want their branding to look. This again means that the trial often doesn’t allow enough time for a client’s branding process.
In addition, over time we’ve found that many clients who request a logo during the trial period are often just looking to get some branding completed, on a complimentary basis, and don’t actually have recurring design needs. This is why we’ve implemented the policy regarding logos during the trial period.
We do not fulfill landing page, presentation and ebook requests because they involve complex or lengthy briefs, and don’t allow you to assess Kimp based on completed outputs.