Depending on the region you’re located in you’ll be assigned to a team that will be online during the business hours listed below, between Monday to Friday. If your country isn’t listed below, no worries! You’ll be assigned to a team which offers the best coverage for you.

Australia:
12:30pm to 8:30pm ACT

Canada:
5:30am to 1:30pm EST (during Daylight Saving Time, and 4:30am to 12:30pm EST afterward)
9:30am to 5:30pm EST (during Daylight Saving Time, and 8:30am to 4:30pm EST afterward)

4:30am to 12:30pm CST (during Daylight Saving Time, and 3:30am to 11:30am CST afterward)
8:30am to 4:30pm CST (during Daylight Saving Time, and 7:30am to 3:30pm CST afterward)

2:30am to 10:30am PST (during Daylight Saving Time, and 1:30am to 9:30am PST afterward)
6:30am to 2:30pm PST (during Daylight Saving Time, and 5:30am to 1:30pm PST afterward)

India:
7:00am to 3:30pm IST

Malaysia:
10:30am to 6:30pm MYT

New Zealand:
2:30pm to 10:30pm NZST

Singapore:
10:30am to 6:30pm SGT

U.K.:
7:30am to 3:30pm GMT

U.S.A.:

5:30am to 1:30pm EST (during Daylight Saving Time, and 4:30am to 12:30pm EST afterward)
9:30am to 5:30pm EST (during Daylight Saving Time, and 8:30am to 4:30pm EST afterward)

4:30am to 12:30pm CST (during Daylight Saving Time, and 3:30am to 11:30am CST afterward)
8:30am to 4:30pm CST (during Daylight Saving Time, and 7:30am to 3:30pm CST afterward)

2:30am to 10:30am PST (during Daylight Saving Time, and 1:30am to 9:30am PST afterward)
6:30am to 2:30pm PST (during Daylight Saving Time, and 5:30am to 1:30pm PST afterward)

South Africa:
8:30am to 4:30pm SAST

While these are the hours your design team and Project Manager will offer coverage, between Monday to Friday, you can reach out to the Customer Experience via live chat at https://www.kimp.io/ or by email at [email protected], 7 days a week